Frequently asked questions
Is it a subscription?
No. Every LCTR app is a single payment. You keep using the version you bought and you are not billed again.
Do I need an account?
No. The apps do not ask you to sign in. The Microsoft Store needs your Microsoft account to buy, and Gumroad asks for your email to send the receipt.
Do the apps work without internet?
Yes. The apps run on your PC and process your files there. The internet is only needed to buy and to download.
Where can I buy them?
In the Microsoft Store, where most apps have a free 7-day trial, or direct from us on Gumroad as a .zip you unzip and run.
How does the licence work?
One payment, perpetual use, no subscription. One seat is one computer, and a Team or Bundle licence gives 5 or 10 seats for computers of the same organization. The same text is in LICENSE.txt in the download.
Lost your licence or download link?
Direct purchases: open your Gumroad library and download again, or write to support@gzor.es with your receipt. Microsoft Store purchases: open Library in the Microsoft Store app and sign in with the same Microsoft account.
Is there a Team licence?
Yes. Teams: 5 seats for 87.99 USD, one payment, no subscription. Each seat is one computer of your organization. It is on the Pro app pages that offer it.
Can I get an invoice?
The receipt comes from the seller: Microsoft for Store purchases, Gumroad for direct purchases, Stripe for web tool passes. For an invoice with company details, write to support@gzor.es with your receipt.
How do refunds work?
Direct purchases on Gumroad have a 14-day money-back guarantee, no questions asked: write to support@gzor.es with your receipt. Microsoft handles refunds for Store purchases under its policy. The Refund policy page also covers the web passes.
Are the free tools really free? Are my files uploaded?
The tools are free for normal files and run in your browser, so your files are not uploaded. Some big jobs need a 1.00 euro 24-hour Day Pass. See Pricing.
Windows says «Windows protected your PC». Is that normal?
For the direct .zip downloads it can appear because new apps have not built up reputation yet. Click More info, then Run anyway. Store versions do not show it.
Which Windows versions are supported?
Windows 11, 64-bit PC.
How do I contact you?
Write to support@gzor.es. See the Contact page.